Chatbots, Voicebots and Digital Assistants powered by Neo
Empower employees, managers and customers to do more with Neo.
Neo is a self-learning AI-assistant for businesses that can be used via voice and chat.With Neo, you can automate processes, increase operational efficiency, and level up the user experience.
Mach Deine Kunden und Mitarbeitende zu Superhelden mit Neo!
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Provide information accessibly
- ✓ Answer FAQ
- ✓ Target-oriented communication
- ✓ Concierge service to welcome customers
Guide users through processes
- ✓ Step-by-step instructions
- ✓ Support in complex processes
- ✓ Guided error diagnosis
Gather data using natural language
- ✓ Fill in forms easily
- ✓ Create applications via chat
- ✓ Handle inbound calls
Document work digitally
- ✓ Hands-free inspections using voice
- ✓ Document maintenance processes
- ✓ Perform quality control safely
build on Neo
Neo is a chat- and voicebot
Neo can be used as a chat- and voicebot to remove barriers. He is available on smartphones, desktops, the web and can also be called via phone.
NEAP, our low-code platform
With the Neo Enterprise Assistant Platform (NEAP), configuring Neo can be done by the business department and process owners.
Natural language understanding
Thanks to Natural language understanding, Neo can understand human language. He recognizes cities, extracts amounts of money, or answers questions directly.
In the cloud or on-premises
The AI-assistant can be hosted in the Neohelden Cloud. Alternatively, hosting can be easily adapted to your private cloud strategy or even on-premises.
Make use of our experience
and industry knowledge.
Neo is used in various industries and the Neohelden are proud to count banks, insurance companies, public clients and renowned industrial companies amongst their customers. All of this experience and expertise – as well as the competencies of the msg Group – pay off directly in our product development.
Smart automation in banking with Neo
Neo serves customers independently of bank branches, space and time. Doing so, Neo creates unique customer experiences and builds the bridge between customers and advisors.
Credit and loan calculation
Digital customer service on the web
Voicebots for telebanking
The Neo Enterprise Assistant Platform.
With the Neo Enterprise Assistant Platform (NEAP), you have all the tools needed to configure and extend Neo, so that it can be adapted to your requirements! No specific programming knowledge is required in the first step: Conversations, workflows and integrations can be put together simply with a click using the intuitive drag-and-drop interface.
Take human-machine interaction to a new level with Neo!
- Rest API
- Open Chat Widget
- Cloud Services
Neo can be integrated (almost) everywhere:
No extra hardware or voice box needed
Neo runs on the devices you already use, whether that’s smartphones, tablets or PCs. Interaction always takes place, where it makes the most sense for the user. As a result, sales reports can be dictated directly in the car, and the latest sales figures can be called up via chat in the open-plan office.
Integrate in 18 programming languages
With the Neo Integrational Framework, systems and tools can be integrated in 18 different programming languages to enable maximum flexibility in the integration of legacy systems and third-party tools.
Let's create your assistant in <12 weeks
Make a plan: We discuss your use case in an intro call.
Onboard Neo into your team: We set up Neo and roll it out for your use case.
Enjoy optimized processes and enhance Neo to benefit even more from AI!