This successfully completes the inspection, Mr. Wild.

Is there anything else I can help you with?

Provide information accessibly
  • Answer FAQ
  • Target-oriented communication
  • Concierge service to welcome customers
Guide users through processes
  • Step-by-step instructions
  • Support in complex processes
  • Guided error diagnosis
Gather data using natural language
  • Fill in forms easily
  • Create applications via chat
  • Handle inbound calls
Document work digitally
  • Hands-free inspections using voice
  • Document maintenance processes
  • Perform quality control safely

Renowned companies

build on Neo.

Meet Neo,

your AI-assistant.

Neo as Assistant
Neo is a chat- and voicebot

Neo can be used as a chat- and voicebot to remove barriers. He is available on smartphones, desktops, the web and can also be called via phone.

NEAP, our low-code platform

With the Neo Enterprise Assistant Platform (NEAP), configuring Neo can be done by the business department and process owners.

Natural language understanding

Thanks to Natural language understanding, Neo can understand human language. He recognizes cities, extracts amounts of money, or answers questions directly.

In the cloud or on-premises

The AI-assistant can be hosted in the Neohelden Cloud. Alternatively, hosting can be easily adapted to your private cloud strategy or even on-premises.

Make use of our experience

and industry knowledge.

Neo is used in various industries and the Neohelden are proud to count banks, insurance companies, public clients and renowned industrial companies amongst their customers. All of this experience and expertise – as well as the competencies of the msg Group – pay off directly in our product development.

Neo Chatframe
Smart automation in banking with Neo

Neo serves customers independently of bank branches, space and time. Doing so, Neo creates unique customer experiences and builds the bridge between customers and advisors.

Our expertise
  • Credit and loan calculation
  • Digital customer service on the web
  • Voicebots for telebanking
Schedule live demo
Neo Chatframe
Voice assistants for maintenance & inspection

Neo guides through documentations and allows employees to document hands- and eyes-free. This improves data quality, increases work safety and also saves valuable time!

Our expertise
  • Voice-controlled inspection processes
  • Import and export of instructions and protocols
  • Voicebots for damage reports and complaints
Schedule live demo
Neo Chatframe
Chat and voicebots in the public sector

Neo answers citizens' concerns and inquiries 24/7, directly and automatically. By telephone, chat and via custom channels, Neo can build the bridge between public authorities and citizens.

Our expertise
  • FAQ & Form assistants
  • Citizen communication via chat and telephone
  • Content management system for public authorities
Schedule live demo
Neo Chatframe
AI-assistants for insurance

Take in customer requests and damage reports without waiting time and even during peak loads: Via phone and chat, Neo documents requests in a structured manner and prepares the data for downstream processes.

Our expertise
  • Accept damage reports 24/7
  • Structured initial contact for acquisition
  • Easy integration via RPA or APIs
Schedule live demo
Neo Chatframe
Smart automation in banking with Neo

Neo serves customers independently of bank branches, space and time. Doing so, Neo creates unique customer experiences and builds the bridge between customers and advisors.

Our expertise
  • Credit and loan calculation
  • Digital customer service on the web
  • Voicebots for telebanking
Schedule live demo
Neo Chatframe
Voice assistants for maintenance & inspection

Neo guides through documentations and allows employees to document hands- and eyes-free. This improves data quality, increases work safety and also saves valuable time!

Our expertise
  • Voice-controlled inspection processes
  • Import and export of instructions and protocols
  • Voicebots for damage reports and complaints
Schedule live demo
Neo Chatframe
Chat and voicebots in the public sector

Neo answers citizens' concerns and inquiries 24/7, directly and automatically. By telephone, chat and via custom channels, Neo can build the bridge between public authorities and citizens.

Our expertise
  • FAQ & Form assistants
  • Citizen communication via chat and telephone
  • Content management system for public authorities
Schedule live demo
Neo Chatframe
AI-assistants for insurance

Take in customer requests and damage reports without waiting time and even during peak loads: Via phone and chat, Neo documents requests in a structured manner and prepares the data for downstream processes.

Our expertise
  • Accept damage reports 24/7
  • Structured initial contact for acquisition
  • Easy integration via RPA or APIs
Schedule live demo

Smart automation in banking with Neo

Neo serves customers independently of bank branches, space and time. Doing so, Neo creates unique customer experiences and builds the bridge between customers and advisors.

Our expertise
  • Credit and loan calculation
  • Digital customer service on the web
  • Voicebots for telebanking
Neo Finance Chatframe Schedule live demo

Voice assistants for maintenance & inspection

Neo guides through documentations and allows employees to document hands- and eyes-free. This improves data quality, increases work safety and also saves valuable time!

Our expertise
  • Voice-controlled inspection processes
  • Import and export of instructions and protocols
  • Voicebots for damage reports and complaints
Neo Chatframe Schedule live demo

Chat and voicebots in the public sector

Neo answers citizens' concerns and inquiries 24/7, directly and automatically. By telephone, chat and via custom channels, Neo can build the bridge between public authorities and citizens.

Our expertise
  • FAQ & Form assistants
  • Citizen communication via chat and telephone
  • Content management system for public authorities
Neo Chatframe Schedule live demo

AI-assistants for insurance

Take in customer requests and damage reports without waiting time and even during peak loads: Via phone and chat, Neo documents requests in a structured manner and prepares the data for downstream processes.

Our expertise
  • Accept damage reports 24/7
  • Structured initial contact for acquisition
  • Easy integration via RPA or APIs
Neo Chatframe Schedule live demo

Customize Neo via drag-and-drop:

The Neo Enterprise Assistant Platform.

With the Neo Enterprise Assistant Platform (NEAP), you have all the tools needed to configure and extend Neo, so that it can be adapted to your requirements! No specific programming knowledge is required in the first step: Conversations, workflows and integrations can be put together simply with a click using the intuitive drag-and-drop interface.

Take human-machine interaction

to a new level with Neo!

code

Rest API

Open Chat Widget

Microservices

DSGVO

Cloud Services

On-Premises

Neo can be integrated

(almost) everywhere:

No extra hardware or voice box needed

Neo runs on the devices you already use, whether that’s smartphones, tablets or PCs. Interaction always takes place, where it makes the most sense for the user. As a result, sales reports can be dictated directly in the car, and the latest sales figures can be called up via chat in the open-plan office.

Integrate in 18 programming languages

With the Neo Integrational Framework, systems and tools can be integrated in 18 different programming languages to enable maximum flexibility in the integration of legacy systems and third-party tools.

Let's create your assistant in <12 weeks

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Step 1

Plan

Make a plan: We discuss your use case in an intro call.

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Step 2

Onboarding

Onboard Neo into your team: We set up Neo and roll it out for your use case.

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Step 3

Take off

Enjoy optimized processes and enhance Neo to benefit even more from AI!

»With Neo, old processes from manufacturing and logistics become

fit for 5G and can be controlled by voice!«

Florian Bogenschütz

CEO Wayra Germany

wayra logo

Turn your employees into superheroes with Neo!