Chatbots, Voicebots and Digital Assistants powered by Neo
Empower employees, managers and customers
to do more with Neo.
Neo is a self-learning AI-assistant for businesses that can be used via voice and chat.
With Neo, you can automate processes, increase operational efficiency and level up the user experience
Turn customers and employees into superheroes - with Neo!
Meet Neo,
your AI-assistant.
Neo is a chat- and voicebot
Neo can be used as a chat- and voicebot to remove barriers. He is available on smartphones, desktops, the web and can also be called via phone.
NEAP, our low-code platform
With the Neo Enterprise Assistant Platform (NEAP), configuring Neo can be done by the business department and process owners.
Natural language understanding
Thanks to Natural language understanding, Neo can understand human language. He recognizes cities, extracts amounts of money, or answers questions directly.
In the cloud or on-premises
The AI-assistant can be hosted in the Neohelden Cloud. Alternatively, hosting can be easily adapted to your private cloud strategy or even on-premises.
Make use of our experience
and industry knowledge.
Neo is used in various industries and the Neohelden are proud to count banks, insurance companies, public clients and renowned industrial companies amongst their customers. All of this experience and expertise – as well as the competencies of the msg Group – pay off directly in our product development.
Smart automation in banking with Neo
Neo serves customers independently of bank branches, space and time. Doing so, Neo creates unique customer experiences and builds the bridge between customers and advisors.
Our expertise
- Credit and loan calculation
- Digital customer service on the web
- Voicebots for telebanking
Voice assistants for maintenance & inspection
Neo guides through documentations and allows employees to document hands- and eyes-free. This improves data quality, increases work safety and also saves valuable time!
Our expertise
- Voice-controlled inspection processes
- Import and export of instructions and protocols
- Voicebots for damage reports and complaints
Chat and voicebots in the public sector
Neo answers citizens' concerns and inquiries 24/7, directly and automatically. By telephone, chat and via custom channels, Neo can build the bridge between public authorities and citizens.
Our expertise
- FAQ & Form assistants
- Citizen communication via chat and telephone
- Content management system for public authorities
AI-assistants for insurance
Take in customer requests and damage reports without waiting time and even during peak loads: Via phone and chat, Neo documents requests in a structured manner and prepares the data for downstream processes.
Our expertise
- Accept damage reports 24/7
- Structured initial contact for acquisition
- Easy integration via RPA or APIs
Smart automation in banking with Neo
Neo serves customers independently of bank branches, space and time. Doing so, Neo creates unique customer experiences and builds the bridge between customers and advisors.
Our expertise
- Credit and loan calculation
- Digital customer service on the web
- Voicebots for telebanking
Voice assistants for maintenance & inspection
Neo guides through documentations and allows employees to document hands- and eyes-free. This improves data quality, increases work safety and also saves valuable time!
Our expertise
- Voice-controlled inspection processes
- Import and export of instructions and protocols
- Voicebots for damage reports and complaints
Chat and voicebots in the public sector
Neo answers citizens' concerns and inquiries 24/7, directly and automatically. By telephone, chat and via custom channels, Neo can build the bridge between public authorities and citizens.
Our expertise
- FAQ & Form assistants
- Citizen communication via chat and telephone
- Content management system for public authorities
AI-assistants for insurance
Take in customer requests and damage reports without waiting time and even during peak loads: Via phone and chat, Neo documents requests in a structured manner and prepares the data for downstream processes.
Our expertise
- Accept damage reports 24/7
- Structured initial contact for acquisition
- Easy integration via RPA or APIs
Smart automation in banking with Neo
Neo serves customers independently of bank branches, space and time. Doing so, Neo creates unique customer experiences and builds the bridge between customers and advisors.
Our expertise
- Credit and loan calculation
- Digital customer service on the web
- Voicebots for telebanking
Schedule live demo
Voice assistants for maintenance & inspection
Neo guides through documentations and allows employees to document hands- and eyes-free. This improves data quality, increases work safety and also saves valuable time!
Our expertise
- Voice-controlled inspection processes
- Import and export of instructions and protocols
- Voicebots for damage reports and complaints
Schedule live demo
Chat and voicebots in the public sector
Neo answers citizens' concerns and inquiries 24/7, directly and automatically. By telephone, chat and via custom channels, Neo can build the bridge between public authorities and citizens.
Our expertise
- FAQ & Form assistants
- Citizen communication via chat and telephone
- Content management system for public authorities
Schedule live demo
AI-assistants for insurance
Take in customer requests and damage reports without waiting time and even during peak loads: Via phone and chat, Neo documents requests in a structured manner and prepares the data for downstream processes.
Our expertise
- Accept damage reports 24/7
- Structured initial contact for acquisition
- Easy integration via RPA or APIs
Schedule live demo
Rest API
Open Chat Widget
Microservices
DSGVO
Cloud Services
On-Premises
Neo can be integrated
(almost) everywhere:
Neo runs on the devices you already use, whether that’s smartphones, tablets or PCs. Interaction always takes place, where it makes the most sense for the user. As a result, sales reports can be dictated directly in the car, and the latest sales figures can be called up via chat in the open-plan office.
With the Neo Integrational Framework, systems and tools can be integrated in 18 different programming languages to enable maximum flexibility in the integration of legacy systems and third-party tools.
Let's create your assistant in <12 weeks
Plan
Make a plan: We discuss your use case in an intro call.
Onboarding
Onboard Neo into your team: We set up Neo and roll it out for your use case.
Take off
Enjoy optimized processes and enhance Neo to benefit even more from AI!
»With Neo, old processes from manufacturing and logistics become
fit for 5G and can be controlled by voice!«
Florian Bogenschütz
CEO Wayra Germany
